CUSCEN

- CAirport & Aviation Services -​

Run every terminal.
On one operating record.

CUSCEN gives airport operators, ground handlers, and concession managers one system for
contracts, billing, and multi-stakeholder reporting across every terminal.
- The problem with fragmented terminals -

Where airport operations lose control

Fragmented handling contracts across airlines and ground handlers
Manual concession and retail revenue reconciliation
Complex tripartite billing (airline, handler, authority)
No real-time visibility across terminals
Slow settlement with airline and regulatory partners
Compliance and audit trail gaps for aviation authorities
- THE CUSCEN ANSWER
One ledger for every terminal, contract, and concession
CUSCEN maintains airline, ground handling, and concessionaire contracts on one structured record, so turnaround billing, landing fees, and retail revenue share are calculated the same way every time.

Integrated with Financial Management and Asset Management & Maintenance, every invoice reconciles to the general ledger automatically, and equipment and facility maintenance schedules stay tied to the same operational record.
- KEY CAPABILITIES -
Six capabilities.
One Airport record.
Every capability below shares the same contract, billing, and asset structure
— from tariff setup to settlement.
Contract & Tariff Management
Ground Handling Billing
Concession & Retail Revenue
Landing & Airport Fees
Multi-Terminal Operations
Asset & Equipment Maintenance

Contract & Tariff Management

One structured record for every airline, ground handling, and concessionaire contract and its tariff schedule.

• Airline & handler contract master
• Tariff and rate card versioning
• Contract renewal and escalation tracking
• Multi-party agreement linkage

Ground Handling Billing

Bill turnaround, baggage, and ramp services automatically from logged service events.

• Turnaround and ramp service billing
• Baggage handling charge capture
• Per-flight service cost allocation
• Direct posting to Accounts Receivable

Concession & Retail Revenue

Track concessionaire sales and calculate revenue share without manual reconciliation.

• Concessionaire sales capture
• Revenue share calculation by contract
• Retail unit and lease tracking
• Monthly settlement reporting

Landing & Airport Fees

Calculate landing, parking, and passenger service charges directly from flight movement data.

• Landing and parking fee calculation
• Passenger service charge billing
• Fee schedule by aircraft category
• Regulatory fee compliance tracking

Multi-Terminal Operations

See contracts, billing, and asset status across every terminal from one dashboard.

• Terminal and facility hierarchy
• Cross-terminal reporting
• Equipment allocation by terminal
• Facility utilization tracking

Asset & Equipment Maintenance

Keep ground support equipment and terminal assets on a verified maintenance schedule.

• Ground support equipment register
• Preventive maintenance scheduling
• Asset downtime tracking
• Compliance-ready maintenance logs
- Recommended Business Process -
From tariff to settlement
Five stages, one continuous data thread — every stage below reads
from and writes to the same contract record.
01 Maintain Contract & Tariff Records
02 Log Flight & Service Events
03 Calculate Billing & Fees
04 Reconcile Concession Revenue
05 Settle & Report to Stakeholders
- Business Benefits -

What changes on
your bottom line

Faster multi-party settlement
Fewer billing disputes with airlines
Real-time terminal visibility
Accurate concession revenue share
Reduced equipment downtime
Audit-ready regulatory reporting
- INTEGRATION -
Works seamlessly with
the rest of CUSCEN
Airport & Aviation Services posts directly into Financial Management
— no exports, no reconciliation, no double entry.
MODULES
Airport & Aviation Services
Financial Management
Asset Management & Maintenance
Business Intelligence (Sharperlight)
- Who it's built for -
Built for every kind of operator
Airport Operators
Ground Handling Companies
Concession & Retail Managers
Cargo Handling Operators
Aviation Fuel Suppliers
Airport Authorities
- Related Modules -
Extend the platform
Financial Management
->
Asset Management & Maintenance
->
Procurement Management
->
- READY WHEN YOU ARE -
Ready to run every terminal on one record?
Request a personalized demonstration and discover how
CUSCEN Airport & Aviation Services helps your organization settle faster, bill accurately, and stay audit-ready.
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