- Dealer Management System (DMS) -
From manufacturer quota
to dealer service bay.
CUSCEN Dealer Management System connects manufacturer-side quota, delivery, and shipment planning
with dealer-side purchasing, sales, inventory, service, and finance — on one platform.
- Where manufacturer and dealer lose sync -
The cost of running two disconnected systems
Manufacturer and dealer running on disconnected systems
Quota and delivery plans tracked in spreadsheets
Payment collection disconnected from shipment release
No shared view of dealer inventory or service history
Warranty and PUD (problem) tracking scattered across teams
Spare parts matched to the wrong model or catalogue
- THE CUSCEN ANSWER
Two connected sides, one vehicle record
CUSCEN Dealer Management System splits cleanly into two connected sides: the manufacturer plans quota, delivery, and shipment, while the dealer runs purchasing, sales, inventory, service, and finance — both reading from the same vehicle, dealer, and part records.
A shipment only releases after payment collection is confirmed. A service claim already knows the vehicle's warranty and part history. Nothing has to be re-entered between manufacturer and dealer.
- KEY CAPABILITIES -
Six capabilities.
One vehicle record.
Three on the manufacturer side, three on the dealer side
— all reading from the same vehicle, dealer, and part records.
Quota & Delivery Planning
Payment Collection & Shipment
Manufacturer Service & Spare Parts
Dealer Purchasing & Inventory
Dealer Sales & Finance
Dealer Service & Warranty
Quota & Delivery Planning
Assign monthly sales targets and plan transportation routes and capacity before a vehicle ships.
• Monthly quota plan by dealer or sales team
• Delivery plan by route & transport capacity
• Target vs. actual tracking
Payment Collection & Shipment
Shipment is created only after payment collection from the dealer is confirmed, with full attachment references.
• Payment collection tracking with references
• Shipment generated from delivery plan
• Collection-to-shipment handoff, no manual chase
Manufacturer Service & Spare Parts
Warranty service by period or mileage, and spare parts matched to the right catalogue by model.
• Warranty control by period or mileage
• PUD (problem) product tracking
• Spare part catalogue by model
Dealer Purchasing & Inventory
Deposit and purchase parts from the manufacturer, with full stock control on the dealer side.
• Deposit & purchase from manufacturer
• Goods receipt, in/out & adjustment
• Stock control by part & model
Dealer Sales & Finance
Sell vehicles and parts to the end user, with income and expense controlled in the same system.
• Vehicle & part sales to end user
• Income & expense transaction control
• Dealer-level financial visibility
